TERMS & CONDITIONS SIMPLY CLEARANCES HOUSE CLEARANCES

1. The business name of Simply Clearances relates to either the partnership of Alistair & Sandra Patterson trading as Simply Clearances, or the limited company Simply Clearances Ltd. Throughout these terms and conditions, the term “Simply Clearances” refers to both.

2. Simply Clearances is a trademark.

3. The services undertaken by Simply Clearances are described by the term House Clearance.

4. House Clearance is used to describe the following services, any combination of which may be used during the job in question;

5. During the telephone calls/emails and other correspondence prior to the House Clearance job we (Simply Clearances) will request the following information;

6. Based on the information given in part (5) a fee will be quoted for the House Clearance. This fee will include the typical house clearance service, and any other specific add ons specifically discussed during the conversations and agreed with Alistair Patterson.

7. The House Clearance fee will also include up to 1 ½ tonnes of waste removal and disposal. We (Simply Clearances) have found from experience that this weight covers the clearance of most average three bedroom houses. Should there be any additional weight of items removed then we (Simply Clearances) reserve the right to charge an additional fee which will cover the additional removal costs. If it looks likely that there will be excess weight then we (Simply Clearances) will endeavour to bring this to the client's attention at the start of the Property Clearance, or as soon as it is recognisable.

8. If any of the information requested in part (5) concerning the House Clearance is omitted, misrepresented or withheld then we (Simply Clearances) reserve the right to charge an additional fee. The fee quoted will be based mainly on the anticipated time to clear the property, and the quantity and weight of items for removal and disposal. If any factor comes to light, not previously disclosed, which will increase the time taken to carry out the House Clearance, or will increase weight/volume of items requiring removal then a fee will be charged to cover these costs. As before, we (Simply Clearances) will endeavour to bring this to the client's attention at the start of the Property Clearance or as soon as it is recognisable.

9. Unless specifically instructed otherwise, all items will be removed from the property and disposed of as part of the House Clearance. Unless such items are described typically as fixtures and fittings.

10. Unless instructed otherwise, in a typical house clearance, we (Simply Clearances) will leave carpets. If you require carpets to be uplifted, please agree this in the conversations prior to the fee quote. On occasion we (Simply Clearances) may suggest uplifting carpets if they are in a particularly poor or smelly condition. We (Simply Clearances) would do so on the belief that either removal will assist the sale of the property, or from previous experience that Housing Associations and councils will levy you as the client for the uplift, removal and disposal of said carpets.

11. On certain jobs we (Simply Clearances) may subcontract collection of waste to other companies. We (Simply Clearances) will arrange this and the cost for this will be borne within the fee discussed for the House Clearance.

12. On rare occasions, we (Simply Clearances) may request that you telephone the local council for the free uplift of fridges, freezers and anyother items that we (Simply Clearances) are not able to dispose of due to legislative restrictions. In such instance we (Simply Clearances) will place the items out as required for the council's free uplift.

13. House Clearance Jobs are not written into the diary until the client specifically confirms that the house clearance is “booked”. At this point we (Simply Clearances) will book in no other House Clearance for the date in question, and we (Simply Clearances) will not book in House Clearances on adjoining days which would mean that we (Simply Clearances) would not be able to undertake your House Clearance job as agreed.

14. The fee payable is due on the completion of the house clearance. We (Simply Clearances) require payment by either debit card or cheque. Payment may be made by credit card, but a surcharge of 4% will be levied to cover the credit card charges levied by the financial institutions. Payment may be made in cash, but only if prearranged with Alistair Patterson.

15. For House Clearance services, you will be supplied with one copy of a VAT invoice. If you require any further documentation or additional copies of invoices please email your request to us at Sandra@simplyclearances.co.uk, or in writing to Sandra Patterson, 93 Torcy Drive, Girvan, Ayrshire, KA26 0EU.

16. From the point that at house clearance is “booked” we (Simply Clearances) will be turning down other House Clearance work with regard to the dates in question. It also means that the week's work will be scheduled geographically to fit into a cohesive route and schedule.

17. Therefore, any cancellation of a House Clearance within 10 days of the date booked will result in additional expense, and loss of income for us (Simply Clearances). We (Simply Clearances) would in such instances require a cancellation penalty of 50% of the fee quoted. Payable by debit card.

Established over 20 years, Clearing Houses is all we do...

We can help you with everything you need for Probate Forms.

We clear Offices, Workshops, Restaurants, Pubs, Shops, Storage...

We can also organise Storage, Removals, Deliveries & Valuations.

Speak to us, or email us, to find out how we can help you.